Return & Refund Policy

We have a 14 day return policy. This means that you have 14 days after receiving your furniture to request a return.

To be eligible for a return, your furniture must be in the same condition that you received it, unworn or unused, with tags attached, and in the original packaging. You will also need the receipt or proof of purchase.

To initiate a return, you can contact us at support@housecomfortliving.com. Please note:  Contact us via email for the return form.

If your return is accepted, we will send you a return shipping label, with instructions on how and where to send the package. Furnitures returned to us without a return request will not be accepted.

For questions about returns, you can always contact us at support@housecomfortliving.com.

Returns

Accept returns for both defective and non-defective products

Stock Exchanges

Accept exchanges

Product status

Only new

Window

14 days

Method

By mail

Return label

Included in the package, Free

Restocking costs

No costs

Refund processing time

7 days

Damages and issues
Please inspect your order upon reception and contact us immediately if the furniture is defective, damaged or if you receive the wrong furniture, so that we can evaluate the issue and make it right. 

Exchanges
The fastest way to ensure you get what you want is to return the furniture you have, and once the return is accepted, make a separate purchase for the new furniture.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Customer Service Team

Phone: +1 424 519 9146

Email: support@housecomfortliving.com

Address: 4835 Crenshaw Blvd, Los Angeles, CA 90043, United States